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Privacy Policy:

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Alternative Works (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains what information we collect from you, how we use it, under what conditions we may disclose it to others, and how we keep it secure.

We comply with the UK GDPR, Data Protection Act 2018, and other applicable privacy laws. By using our website and services, you agree to this policy. This policy was last updated on 1st of November 2024.

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Who We Are:

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For the purposes of data protection laws, the data controller is:

Business Name: Alternative Works
Address: 14 Churchill Road, Gravesend, Kent DA11 7AQ
Email: info@thealternativeworks.com
Phone: 07495437151

If you have any questions about this policy or your rights, please contact us using the details above.

 

What Information We Collect:

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We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, home or work address, date of birth, job history, CV details, and employment preferences.

  • Financial Information: Payment details (if applicable).

  • Technical Information: IP address, browser type, and information about your interaction with our website (via cookies).

  • Communication Data: Notes from consultations, email correspondence, or survey responses.

 

How We Collect Your Information​

We collect data when you:

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  • Contact us via our website, email, or phone.

  • Use our services, such as coaching sessions or career assessments.

  • Sign up for newsletters or other communications.

  • Interact with our website, where cookies may collect information about your browsing behavior.

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How We Use Your Information

We process your data for the following purposes:

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  1. To Provide Services: Tailored employment support, career coaching, and related services.

  2. Communication: Responding to inquiries, sharing updates, and delivering resources.

  3. Marketing: Sending promotional offers or newsletters if you have opted in.

  4. Compliance: Fulfilling legal or regulatory requirements.

 

We rely on the following lawful bases for processing your data:

  • Performance of a contract.

  • Legitimate interests (e.g., improving our services).

  • Consent (for marketing communications).

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Cookies:

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Our website uses cookies to enhance user experience and analyse traffic. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Necessary for website functionality.

  • Analytical Cookies: To improve website performance.

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You can manage cookie preferences through your browser settings. 

 

How We Share Your Information

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We will never sell your personal data. However, we may share your data with:

  • Service Providers: IT services, payment processors, and email platforms.

  • Legal Authorities: If required by law or to protect legal rights.

We ensure that any third parties adhere to strict data protection standards.

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Data Security:

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We take data security seriously and implement measures such as:

  • Encryption for online data transfers.

  • Secure storage systems.

  • Access controls limiting who can view your information.

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Your Rights

You have the following rights under GDPR:

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  • Access: Request a copy of your data.

  • Correction: Ask for inaccuracies to be corrected.

  • Erasure: Request your data be deleted, subject to legal obligations.

  • Objection: Object to processing based on legitimate interests.

  • Data Portability: Transfer your data to another provider.

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To exercise your rights, contact us at info@thealternativeworks.com

 

Retention Periods:

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We retain your personal data only for as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

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Complaints:

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If you have a complaint, please contact us at info@thealternativeworks.com If unresolved, you may contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

Changes to This Policy

We may update this policy from time to time. Please check back periodically for changes.

Disclaimer

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While we make every effort to ensure accuracy, we do not guarantee that our website is free from errors, viruses, or other harmful elements. Use of our website is at your own risk.

This website is governed by the laws of England and Wales.

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